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The previously installed version of Office 2010 prompts the user to change the sản phẩm key. The screen then disappears, và shows no response when sản phẩm key change is clicked.
This may be caused when the product keys of Office 2010 programs vì chưng not match.
How lớn fix
This issue can be resolved by removing the Office 2010 registry values.
The following describes how khổng lồ modify the registry. Incorrect registry modification can cause serious problems, so please proceed with extra caution. For additional protection, you are recommended to back up the registry before modifying it. This allows you to lớn restore the registry if a problem occurs. For more information about backing up the registry, see Baông xã up the registry.
Cliông chồng Start
If the user trương mục control message appears, enter the administrator password, or cliông chồng Yes.
In Registry Editor, go to lớn the HKEY_LOCAL_MACHINESOFTWAREingamemobi.comOffice14.0Registration path.
If the operating system is Windows 7 64-bit, go to the HKEY_LOCAL_MACHINESOFTWAREWow6432Nodeingamemobi.comOffice14.0Registration path.
There are several GUID (Globally Unique Identifiers), consisting of a combination of alphanumeric characters, in the Registration subpath. Each GUID specifies the program that is installed on your computer. Click each GUID to lớn view the registry entries in the right pane, và find & select the GUID that contains the relevant Office program version.
After selecting the GUID that contains the Office program version, find và right-click DigitalProductID and cliông xã delete.
Cliông chồng Yes when the confirm value delete message appears.
Find & right-click ProductID và click delete.
Clichồng Yes when the confirm value delete message appears.
Cthua thảm Registry Editor and restart the computer.
When you run any Office 2010 program, the Enter your product key screen will appear. Enter the correct sản phẩm key khổng lồ complete product key change.
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